![]() To get them working together properly takes a bit of work, but my method is much quicker and easier than some of Zwift’s suggestions, so it’s certainly worth trying if you’ve had issues too. Unfortunately, there is no way to force the companion app to search your account for ongoing activities (Zwift plz fix). I’ve been following this, but I still experience problems where my phone won’t pick up my Zwift ride. For this to happen, both your phone and Zwift device need to be connected to the same WiFi network. After doing this, it should display the special workout screens automatically. Ordinarily, you’d start an activity using the main Zwift app on your chosen device, and then open the companion app on your phone. ![]() In this image, the companion app gives users control over their intervals, and shows their workout plan. Without the companion app, Zwift can feel a little basic but will work fine. Join now Credit: Zwift The Zwift companion app gives users tonnes more features and brings a whole extra experience to using Zwift. And while it’s not ‘essential’ it truly allows you to get the most out of using Zwift - an experience I and many others have been robbed of for the last few months. The app is supposed to allow you to adjust the intensity of your intervals on your phone, interact with other Zwifters, view important performance metrics, join races, and plan meetups with your Zwifting friends. Zwift already has a comprehensive list of troubleshooting tips ( here ) but it doesn’t include the method that worked for me. But I’ve had a huge problem with its “companion app” - and I’m not alone - but I’ve finally found a fix! It’s allowed me to exercise with focus and efficiency when I’m crunched on time or the weather outside is not so great (or you know, lockdown). Over the past winter, and sporadically ever since, I’ve been using virtual the video game-like cycle training platform Zwift and a Tacx NEO indoor smart trainer. Welcome to TNW Basics, a collection of tips, guides, and advice on how to easily get the most out of your gadgets, apps, and other stuff.
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